Reed & Mackay · London
This is a live UK-based role at Reed & Mackay, a UK Skilled Worker sponsor tracked by Sponsorly AI against the Home Office register. Posted 23 September 2026. Listed as open until 23 October 2026.
At Reed & Mackay, we are more than a global leader in travel and event management; we are a team united by passion, care, and entrepreneurial spirit. As a unique brand within the Navan Group, we provide deep sector expertise and customised programmes from offices across the globe. With over 60 years of innovation in service, our success is built on delivering flexibility, reassurance, and insight to our clients. Our built-for-service technology and high-touch expertise removes the hassle from travel and event management, connecting businesses globally while keeping their people productive and safe and their costs down. Looking for the next opportunity? Join our dynamic, inclusive culture, where your ideas are valued, your growth is supported, and your contributions help shape the future of global travel and events. About the Role We are seeking an exceptional Strategy & Operations leader to act as the operating right hand to the EVP of Specialty Travel and Events. This is a high-trust, high-ownership role combining Chief of Staff responsibilities with hands-on programme leadership. You will turn strategy into execution across the integration of Boompop and the development of Navan’s priority verticals. You will create clarity across complex, ambiguous work: aligning leaders, building the operating cadence, preparing decisions, tracking commitments, surfacing risks early, and ensuring that critical initiatives move from idea to measurable outcome. You will work across Product, Technology, Operations, Commercial, Finance, People, Legal, Procurement, Marketing, and Client Services, representing the priorities of the leader you report to and holding the broader organisation accountable for delivery. What You'll Do Lead the Specialty Travel & Events portfolio , develop the cross-functional strategy and execution plan across six key verticals: Healthcare (HCP), High-End Professional Services, Defense Contractors, Production & Media, Energy & Marine, and Insurance. Turn customer and market requirements into action , translating vertical-specific needs into prioritised product, operations, servicing, integration, compliance, and commercial roadmaps with clear ownership, sequencing, milestones, and success measures. Drive market readiness , partnering with Product, Sales, Operations, and Customer teams to ensure the business can confidently sell, implement, and support solutions within each vertical. This includes customer discovery, RFP/RFI readiness, lighthouse customer programmes, enablement, implementation planning, and feedback loops. Identify and scale cross-vertical opportunities , ensuring reusable capabilities, integrations, and operating models are leveraged across the portfolio while avoiding duplicated effort and investment. Partner closely with the Boompop Integration Lead to align post-merger integration activities with Specialty Travel & Events priorities, customer commitments, and the long-term Navan Events strategy. Help shape the fu…
Listing tracked by Sponsorly AI from Reed & Mackay's own job posting. Apply directly with the employer — Sponsorly does not process applications.