Hourglass Cosmetics · London
This is a live UK-based role at Hourglass Cosmetics, a UK Skilled Worker sponsor tracked by Sponsorly AI against the Home Office register. Posted 24 September 2026. Listed as open until 24 October 2026.
HOURGLASS COSMETICS — Senior Manager, Commercial Operations, UKI EMEA Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com. The Senior Manager, Commercial Operations, UKI EMEA oversees the day-to-day operational activity essential to the sales and marketing productivity within our UK, Ireland, EU and Middle East regions. The scope of the role includes but is not limited to: collaborating with multiple stakeholders across multiple timezones to achieve a smooth running of day-to-day operations, fill rate optimization, and partnering with global and local teams on developing and implementing processes. The position leads a team whose overarching aim is to optimise on shelf inventory availability at point of sale in order to fully maximize all sales and marketing initiatives, enabling sales and marketing teams to focus on driving sales and business growth. The Senior Manager, Commercial Operations, UKI EMEA will possess strong organizational capabilities, exceptional communication and leadership skills and have a knack for building collaborative relationships with key internal and external stakeholders. They will also be skilled in managing and developing a team to excel in their roles. The ability to work under pressure against tight deadlines is imperative. WHAT YOU’LL DO: Manage a team’s day-to-day workflow and priorities across multiple regions to ensure an overall efficient operation Own resolution of operational challenges that fall outside the norm, identifying corrective actions, and proposing process improvements to prevent recurrence Forge strong relationships with local warehouse management teams to define day-to-day priorities, ensuring a smooth and timely flow of outbound orders Own the sell-in cycle of new product launches and re-promotes, balancing risk and opportunity in under/over orders to ensure on-time-in-full delivery and sufficient inventory at points of sale, while avoiding excess inventory situations Where available, use visibility of customer stock levels to reduce over-ordering, stockpiling and RTV risk Lead regular meetings with internal and external partners ensuring the smooth running of the Commercial Operations department, enhancing its impact on the overall business Own resolution of recurring fill rate issues, deciding and directing corrective acti…
Listing tracked by Sponsorly AI from Hourglass Cosmetics's own job posting. Apply directly with the employer — Sponsorly does not process applications.