Yugo · Cardiff, Wales
This is a live UK-based role at Yugo, a UK Skilled Worker sponsor tracked by Sponsorly AI against the Home Office register. Posted 25 September 2026. Listed as open until 1 November 2026.
Residence Manager Location: The Crest, Cardiff Working Period: 40 hours per week Reports to: Area Manager Salary: £32,500 Key Objectives of the Role Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. Our Residence Managers are in charge of our spaces, they are #Futureshapers who want to positively influence and shape the lives of others students and Yugoers. They are responsible of the smooth running of our spaces and they oversee the day-to-day management from sales and marketing, event coordination, building management, service and development of our relationships. It’s a big job! Ensuring that our services are consistent and that we provide the best experience for students to live their best lives. ___ Key Responsibilities 1. Manage our Spaces Be a smooth operator of our spaces and ensure the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turn around. Use your upbeat,open minded and outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly and new ideas are being welcomed. Undertake regular health & safety inspections ensuring students and Yugoers remain safe, reviewing hazards and risks and ensuring safe working practices are followed; ensure the team receive the appropriate training to enable them to run a safe building (e.g. fire alarm tests, relevant audits, hazard awareness). Manage incident response including power and water outages, emergency support and fire alarm evacuations. Take pride in what you do and own it. Ensuring high standards of overall property presentation through inspections, working with the facilities team to ensure maintenance-related issues are resolved within SLAs. Deliver services within agreed budgetary and resource parameters. Act as the Responsible Person for water hygiene, ensuring safe management and compliance of site water systems, assisting in arranging any remedial actions or water testing required following Legionella Risk Assessments, and ensuring the site remains compliant with the Yugo Water Hygiene Management Plan Build and maintain positive community relationships e.g. neighbors and emergency services Oversee and ensure all administration duties are completed, including the processing of bookings, check in / out, early leavers, no shows, debt chasing, raising and receipting of purchase orders, student payment plans and room moves, arrears issues and any University nominations agreements. Take part in the on-call rota, taking ownership of resolving incidents that occur whilst on call and offering flexibility in working hours as required. 2. Deliver on Income Targets Be accountable for the delivery of all KPIs of that space, including the delivery of income targets in accordance with sales process and standards; regularly moni…
Listing tracked by Sponsorly AI from Yugo's own job posting. Apply directly with the employer — Sponsorly does not process applications.